Field notes

The insights answer a question. These argue a position. Longer, fewer, and written when something is worth more than four paragraphs.

The manager who freezes

Your harassment training is not failing because the vendor is bad. It is failing because it was never aimed at the person whose next ten minutes decide the outcome.

September 26, 2026

Nobody is coming to facilitate your meetings

You can hire me for the important sessions. You cannot hire me for the four hundred ordinary ones a year where the actual work gets decided.

September 26, 2026